Refund Policy

• Tickets and vouchers cannot be exchanged or money refunded – unless we have to cancel or postpone a performance.

​

• While this policy does not offer refunds or exchanges in most cases, we recognise that sometimes ‘life happens’ and there can be circumstances beyond your control. In such circumstances, please do contact us as we may – as a courtesy – be able to find a solution.

​

• If a performance is sold out and you can no longer attend, we will try to sell any returned tickets for that specific performance. For us to do this, please contact in good time before the performance – please email info@romileylittletheatre.org.uk

​

• If we are successful in reselling it, a refund will be issued as a credit to your  account. The credit will be valid for 12 months, and can be used against any future bookings. Alternatively, we can issue it as a refund to your credit/debit card if you contact us directly.

 

• Gift vouchers are valid for a period of 12 months from the date of purchase. Gift Vouchers cannot be refunded or exchanged for cash.